Or after you have met your potential "business partner to be" ?
Not sure if anyone of you have this thought , but I do know people who feel this way .
And I see this as part of their journey in the sales trade .
But before we start , take 5 to 10 minutes out , get a workable pen and a A4 size paper .
Jot down the questions and write down what your reactions will be to the following situations .
- A client who is not interested in your products .
- A client who keeps wandering off his attention to else where when you talk to them .
- A client who did not buy your product .
- What do you normally (NORMALLY) DO after the sales interview end .
- What would you do if you are cold calling or talking to your prospects face to face and they reject you and told you that they are not interested ?
- The prospect who keeps wandering their attention away from you .
- A "potential prospect" who did not join you in your business .
- And what would you normally do after the prospecting process , and after you each went home .
Keep that piece of paper , yes , in a file , folder wherever it may be that is easily reached by you and will be kept safe from water , dust and dirt and from being destroyed .
As we will be talking about it in my next blog post .
So now , allow me to draw your attention to the topic title .
What to do after a sales/prospecting interview ends
What would you normally do ? Let it pass by ? Move on to your next prospect in mind ?
This is yet , another crucial point in the sales trade , Network Marketing , that will make sure you either succeed or fail .
What I would do .
This is a very important aspect . Many people fail to do follow ups . Follow up is a service , its is such an important service that will make your clients feel , "Uh ~ I thought that I got scammed . Luckily he assured me by calling me . He's a very good salesperson and a friend ."
Why do you need to do follow ups ?
Follow ups are done to ensure that your clients will still want to contact you , and not feel that they are just buying from you just because they pity you .
And that the action of answering your call and chatting with you about the product you sold them is a very vital point because it means that they are very interested in your product and would like to talk more about it . And in the future , you might just earn yourself another business partner !
(*One very important point to note)
It does not matter if your client bought your product or not , neither does it matter if your prospect joined your business or not . The most important thing in following up your client/prospect is that you would want to make them feel at home . That you are still friends even though if they did not buy or join your products or you , respectively .
But if they do buy from you , then that's great ! Do your regular follow ups . Remember to call them up , send them an email , and follow up with them .
What to do when you are calling them ?
Talk about anything else but the product/business plan . Have a short chat , ask them how they are , what they are doing , and wait for them to ask you about your products/business plan . If they did buy from you/join your business , ask them how was it , how do they find it . Good ?
Have a short and moderate chat that will end in about 10 minutes , because you would want to let them rest and ponder about how good your service is .
But if they do not buy/join from/you , fret not . Have a light hearted chat . Ask them how was their day , and just pop up the question when they feel comfortable talking to you . "Just being curious , how do you find my product/business plan ?"
Remember , keep it brief and light hearted . Keep your opinions to yourself and listen to what your prospect have to say .
Well , occasionally (normally) you will have clients or prospects that will try to talk you out of your business venture by telling you , that is hard , it is a scam , no one will buy from you etc .
Do not be disheartened , stand firm on your ground , keep smiling and remain positive no matter what happens . Keep the conversation short to at most 10 mins , remember .
Remember to do this with LOVE . Your clients/prospect will feel it and they love it .
Well , this is something you would definitely want to do to ensure your clients would stand behind you and support you .
Network Marketing is all about promoting products you believe that will benefit people around you , and that they would need .
Just like the very famous plastic containers company , Tupperware .
What do you think about it ? Do you think we really need to use Tupperware ? Many people's views might differ . Some would actually buy it because it is eye catching and so with a little push , they will immediately get their money ready to buy from the seller .
And not many who buys it will say , "Hey , I got scammed ."
Because they knew they needed containers for their food , storage etc , but they would rather buy a Tupperware product because it is more eye catching and more beautiful , colourful etc .
But , in their mind , all they are thinking about is , "I'll need this , I'll need that ." Which they do not really need .
So promote your products in such a way that they will see the need in the product , But make sure you are selling something that will really benefit the others , otherwise you would not succeed in this trade , or get your sales up high for long .
With this , I thank you for joining me once again in this journey of learning .
Apply what I have said here and I wish you clinch that deal this evening .
Cheers , Lester .